Welcome to the e-commerce website operated by Virbol LLC (hereinafter referred to as “we” or “the Company”). We attach great importance to the privacy and protection of our users’ personal information. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information, as well as the rights you are entitled to regarding such information.
I. Information Collection
During your use of this website, we may collect the following types of information:
Personal Identifiable Information
Including, but not limited to, your name, email address, contact number, shipping address, etc. (typically provided when you register an account, place an order, or contact customer service).
Transaction and Payment Information
Including order details, payment status, etc. Please note that payment information is typically processed by third-party payment platforms; we do not directly store your complete payment information.
Device and Usage Information
Including your IP address, browser type, access times, browsing history, etc., used to optimize website performance and user experience.
II. Use of Information
We collect your information primarily for the following purposes:
To process orders and provide delivery services
To provide customer support and after-sales services
To send you important information, such as order confirmations and shipping notifications
To improve website functionality and user experience
To prevent fraudulent activities and ensure transaction security
To send promotional or marketing information, provided we have obtained your consent
III. Information Sharing
We commit not to sell or rent your personal information. However, we may share necessary information under the following circumstances:
With logistics companies to fulfill order deliveries
With payment service providers to complete payment processing
When disclosure is required by applicable laws, regulations, or government requests
When disclosure is necessary to protect the legitimate rights and interests of the Company and its users
IV. Information Storage and Protection
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, or alteration. Your information will be retained only for the duration necessary to fulfill the purposes outlined in this policy, or as required by law.
V. Cookies and Tracking Technologies
Our website may use Cookies or similar technologies to:
Remember your browsing preferences
Enhance the operational efficiency of the website
Analyze user behavior to improve our services
You can manage or disable Cookies through your browser settings; however, doing so may affect the proper functioning of certain features on the website.
VI. User Rights
Depending on applicable laws (such as the California Consumer Privacy Act, CCPA), you may have the following rights:
Request access to the personal information we hold about you.
Request the correction or deletion of your personal information.
Opt out of certain data processing activities (e.g., for marketing purposes).
To exercise the rights mentioned above, please contact us using the contact details provided below.
VII. Children’s Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of any such instances, we will delete the relevant data as soon as possible.
VIII. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these websites, and we recommend that you carefully review their privacy terms when visiting them.
IX. Policy Updates
We may update this Privacy Policy from time to time. The updated policy will be posted on this page and will become effective from the date of publication. We recommend that you check this page periodically to stay informed of the latest content.
X. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our handling of your personal information, please contact us via the following methods:
Company Name: Virbol LLC
Company Address: 1686 W Arrow Route, Apt 154, Upland, CA 91786
Phone Number: (857) 822-7727
Customer Support Email: support@virbol.com, daniel@virbol.com
Thank you for trusting Virbol LLC. We remain committed to protecting your privacy and data security.